So in the last episode Zeborne had told me to Ask ELLI BY VW for my money back because as ELLI’s installation partner, Zeborne, told me the charging station had “technical” problems and they would not be able to deliver it. And I did.
But then Saturday, DHL delivered it!
So, what is my next step?
You are right, call Zeborne (at least they answer the phone)
Zeborne then tell me that when DHL asked me where to deliver the charging station….I should not have answered.
End of day 2 situation
Zeborne can’t install the charging station that I now have at home because it has unspecified “technical” problems. Silly me I thought it was just a souped up plug socket.
Zeborne will get in touch with me with another proposition, they will also pick up and send back the ELLI charging station.
I’m still a little nervous about the money I have already paid
I’ll keep you informed.
Just got an ID3 